FAQ

Frequently Asked Questions

What is the purity level of your products?

All our compounds are tested to achieve 99%+ purity, ensuring reliable and consistent research results.

Who can purchase your research compounds?

Our products are available exclusively to research affiliated with academic institutions, pharmaceutical companies, or licensed research facilities. All products are strictly for research use only and not intended for human consumption or clinical use.

What is your return policy?

Due to the sensitive nature of research compounds and storage requirements, all sales are final. This policy helps maintain product integrity, quality control, and customer safety. If there is an issue with your order, please contact our support team and we will work with you to make it right.

Do you offer wholesale pricing?

Yes. We specializes in bulk and wholesale-friendly pricing structures for customers looking to scale research operations efficiently. 

Upon request Syntech Biotech can send peptide vials with no brand attached. Please Reach out if you are interested in starting your own research compound sales.

Why are there limited payment options?

Many payment processors and credit card companies consider peptides a high-risk category. Due to this, some payment options may be limited or temporarily unavailable. we are constantly working to expand our payment options to make checkout as smooth and reliable as possible. We appreciate your patience and support.